Patient Messages when Scheduling

There are times it may be important to note some specific information when scheduling an appointment for a patient. This can be accomplished during the time the appointment is booked or when an appointment is edited.

A message or special instruction may be entered in the New Appointment or Edit Appointment window in the “Message to Patient” section highlighted below.

You may wish to remind them to bring important records, to arrive early, or as a way to remind them this will be an in-person visit.

This message will be received in 3 places:

1. SMS Appointment Confirmation
2. Email Appointment Confirmation
3. From the patient portal appointment list

SMS Appointment Confirmation

Email Appointment Confirmation

Patient Portal Appointment List