Tulsa Family Psychiatry & Wellness

Help Topics

• Announcements

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  Clinical Operations

  Documentation standards, labs, controlled substances, and provider clinical workflows.
• Compliance

  HIPAA, privacy, safety, PHI handling, telehealth rules, and regulatory procedures.
• EMR (Charm)

  Templates, scheduling tools, insurance entry, alerts, and troubleshooting instructions.
• Insurance & Payer Management

  Payer rules, eligibility expectations, authorization logic, and insurance nuances.
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  Medical Records

  ROI workflows, incoming and outgoing records, retention rules, and documentation standards.

• Patient Forms

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  Pharmacy

• Practice Operations

  Daily front-office workflows including check-in, insurance, patient communication, task management, and referrals.
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  Pre-Authorization

  Medication, Spravato, and procedure authorization submission and tracking.
• Revenue Cycle

  Coding, charge entry, claim submission, payment posting, and patient balance processing.
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  Training